CRM
Zoho CRM
Affordable CRM with a huge suite of business apps behind it
Reviewed by The Search Business Software Editorial Team Updated 2026-06-01
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Overview
Zoho CRM gets you pipelines, workflow automation, email, forms, and reporting for $14/user/mo. If you're already using other Zoho apps (Books, Desk, Campaigns) the bundle is unbeatable value.
Pros
- Free plan for up to 3 users
- Deep automation for the price
- Massive Zoho app ecosystem
- Strong customization
Cons
- UI has a learning curve
- Support quality varies by tier
- Best value only if you use multiple Zoho apps
Best for
Small businesses that want serious CRM functionality without HubSpot pricing.
Key features
PipelinesWorkflowsEmailFormsReporting
Industries Zoho CRM supports
User reviews
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