How we review software

Last updated: June 1, 2026

Every tool on TradeSoftwareHub is scored on a 100-point scale across six factors. We test products hands-on, talk to real business owners, and update scores when major versions ship.

• Pricing transparency (20%)

  Is pricing public? Are there hidden fees, per-user costs, or aggressive upgrade gates?

• Features for service businesses (25%)

  Scheduling, dispatch, invoicing, mobile app, customer text/email, payments — does it actually fit a field-service workflow?

• Ease of use (15%)

  How fast can a non-technical owner onboard their team? We measure time-to-first-invoice.

• Mobile app quality (15%)

  Field techs live on their phones. We rate the iOS and Android apps separately.

• Customer support (10%)

  Phone, chat, response time, and quality of help docs.

• Customer feedback (15%)

  We weigh G2, Capterra, Trustpilot, and direct interviews with paying customers.

How we stay independent

Vendors cannot pay for a higher score, a better review, or to be removed from a comparison. Our affiliate partnerships are disclosed on every page and do not influence editorial rankings.