About us

We help service businesses pick software that actually fits how they work.

Search Business Software is an independent editorial publication started in 2023 for service-business owners comparing field-service, CRM, scheduling, invoicing, and dispatch software. We test business tools hands-on, publish transparent scorecards, and refuse pay-to-play rankings.

Founded

March 2023

Based in

Austin, Texas · Remote team

Business verification details

This page is maintained by Search Business Software to help readers, software vendors, and affiliate networks verify who operates this publication.

Publisher
Search Business Software
Mailing address
1101 W 34th St #234, Austin, TX 78705, USA
Primary markets covered
United States, Canada, United Kingdom, Australia

Partner networks can use the contact page for verification requests.

Our story

The idea started at a plumbing supply house in 2022. Our founder was helping his brother-in-law — a second-generation plumber — evaluate five different field-service apps. Every "best software" list they Googled was written by an SEO agency that had clearly never dispatched a truck, never argued with a customer about an invoice, and never sat on hold with a software support line at 6am before the crew rolled out.

So we built the site we wished existed: honest scorecards, clear pricing, and reviews written by people who've actually used these tools on the job. We launched in March 2023 with 12 reviews. We now cover 60+ products across plumbing, HVAC, electrical, cleaning, roofing and landscaping.

The team

MR

Marcus Reid

Managing Editor

Former operations manager at a 14-truck HVAC company. Spent 8 years running dispatch on ServiceTitan and Housecall Pro before moving into software journalism.

JA

Jenna Alvarez

Senior Reviews Editor

Ex-QuickBooks product analyst. Reviews accounting, invoicing and payments tools. Interviews 40+ service-business owners per quarter.

DP

Dev Patel

Data & Research Lead

Handles pricing research, feature audits and our scoring methodology. Previously ran competitive intelligence at a B2B SaaS firm.

What we stand for

Independence, always

Vendors cannot buy a higher score, remove a critical review, or influence a comparison. Every commercial relationship is disclosed on the page it applies to.

Hands-on testing

Every top-rated product is tested on a paid or full-featured trial account. We publish screenshots, pricing math, and edge-case notes — not vendor marketing copy.

Real operator input

We interview 30-50 paying customers per quarter across trades. Their quotes appear (with permission) in our reviews and city guides.

Corrections welcome

Spot something wrong? Email editorial@searchforbusinesssoftware.com. We update reviews within 5 business days when we're wrong.

How we make money

We earn affiliate commissions when readers sign up for software through our links. This lets us keep every review free and paywall-free. Read our full advertising disclosure and review methodology.

Get in touch

Editorial & corrections

editorial@searchforbusinesssoftware.com

Partnerships & press

partners@searchforbusinesssoftware.com

Mailing address

Search Business Software
1101 W 34th St #234
Austin, TX 78705, USA

Response time

Within 2 business days, Mon–Fri.