Head-to-head
ServiceTitan vs Shopmonkey
Side-by-side comparison of ServiceTitan and Shopmonkey for 2026. Winner overall: Shopmonkey.
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ServiceTitan
All-in-one
4.5
ServiceTitan is the leading enterprise platform for plumbing, HVAC, electrical, and other trades at scale.
- Deepest reporting and dashboards in the industry
- Powerful dispatch + capacity planning
- Call tracking and sales scripts
Starting price
Custom (typically $300+/user/mo)
Shopmonkey
All-in-one
4.6
Shopmonkey is a modern, cloud shop management platform for independent repair shops.
- Best-looking UI in the category
- Digital vehicle inspections
- Two-way SMS
Starting price
$199/mo
Free trialVisit site
ServiceTitan vs Shopmonkey at a glance
| Feature | ServiceTitan | Shopmonkey |
|---|---|---|
| Starting price | Custom | $199/mo |
| Category | All-in-one | All-in-one |
| Free trial | No | Yes |
| Rating | 4.5 / 5 | 4.6 / 5 |
| Best for | Multi-truck trade businesses ready to professionalize operations. | Independent auto repair shops modernizing from paper. |
ServiceTitan pros
- Deepest reporting and dashboards in the industry
- Powerful dispatch + capacity planning
- Call tracking and sales scripts
- Mature payroll and inventory
ServiceTitan cons
- Expensive
- Steep onboarding and learning curve
- Overkill for shops under 5 trucks
Shopmonkey pros
- Best-looking UI in the category
- Digital vehicle inspections
- Two-way SMS
Shopmonkey cons
- Less mature than Mitchell1 for high-end diagnostics
ServiceTitan
From Custom
Shopmonkey
From $199/mo
Read full reviews: ServiceTitan · Shopmonkey